Flexible Administrator / Crisis Worker- Herts

The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required.

Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process and administration to manage patient care pathways and day to day service delivery.

Main duties of the job

Key Responsibilities will include: 1st point of contact for service users.

Administration and support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.

Support the SARC Manager with day to day running of the centre. ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).

Assisting patients and liaising with other agencies regarding the management of the service user pathway.

Assisting with preparation, service user support and acting as an advocate during their time at the SARC.

Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.

Founded by passionate clinicians on a mission to provide expert patient-centred services, Mountain Healthcare leads the clinical forensic healthcare provisions sector in the UK. A premier partner of NHS England and the police, our unique provisions include Sexual Assault Referral Centres (SARCs), Police Custodial Healthcare, Secure Estate Healthcare and clinical telephone advice. Driven by our values Be Kind and Do the Right Thing, Mountain Healthcare provides holistic and trauma-informed care that improves the immediate and long-term health outcomes of patients across the criminal justice system. Through innovative technologies and strategic partnerships, our expert clinicians ensure equal, effective and efficient services to all our patients and always put their health, safety and rights first. Join the Best Provider, Make the Greatest Difference Clinical forensic healthcare is a rapidly growing career path as demand for specialist critical services has greatly increased in recent
years. At Mountain Healthcare, we understand that to provide the highest quality services for our patients and customers, our people must be the best in the field. We are proud to offer unrivalled staff training and development opportunities such as our unique Forensic Practitioner Gateway, our wide range of accredited and Continuing Professional Development (CPD) courses, and access to events across the health and justice sector.