Finance Operations Assistant (Surrey)
Surrey Police
Finance Operations Assistant (Surrey)
£27303
Surrey Police, Guildford
- Full time
- Temporary
- Onsite working
Posted 1 week ago, 15 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: a5a6b793d4864d64a580fd8bebfe5dcd
Full Job Description
- As Surrey and Sussex Police are a collaborative force, this role may need you to work from both headquarters. Your line manager would make you aware in advance if needed to do so.
- A good standard of general education
- Has a minimum of one year's experience working in a procurement environment.
- IT literate with good keyboard and data entry skills and a strong attention to detail to ensure accuracy of data.
- Experience of prioritising conflicting demands and responding appropriately
- Ability to work with minimum supervision
- Strong interpersonal and customer service skills with an ability to build a rapport with callers and promote the SBSC to internal and external stakeholders Possess good customer care and interpersonal skills with the ability to demonstrate these skills in a professional and courteous manner.
Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. - career progression
- contributory pension scheme (LGPS)
- generous annual leave allowance
- discounts for everyday spend
- on-site gyms and a range of sports clubs
- generous and supportive parental leave
- financial and mental wellbeing guidance and support, Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
- vacancies in collaborated units are available to all officers and staff across both Forces
- vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
- if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment
To review, amend and process force-wide non catalogue requests (requisitions) through the procurement/finance system (iProcurement).
To source goods and services through competitive quotations where necessary in accordance with the Forces internal policies, Surrey Police Authority's Contract Standing Orders, Uk and EU Legislation.
Responsible for the procurement administration of the Force Financial System (Oracle) including (but not limited to) supplier database, on-line stores and catalogue management.
To manage, expedite and resolve internal queries in relation to iProcurement activity and external (supplier) Purchase Order activity.
To extract, prepare and present various transaction/supplier activity reports to the Finance Technical Lead.
Ensure the SBSC is leaner and more efficient to maximise investment on frontline services.
Provide customer focused first line support service in response to enquiries within a specified desk to internal and external customers, ensuring enquiries are dealt with quickly and effectively.
Provide an accessible, efficient and professional customer service at all times, contributing to the successful running of the SBSC and a positive perception of its service across the force.
Promote the reputation of appropriate IT systems to internal customers to facilitate their understanding and use of system, promoting future use and reducing future demand on the SBSC.
Perform accurate, timely and efficient transactional support and processing so that records are maintained and up to date.
Provide effective resolution of enquiries, escalating cases where the knowledge database does not provide answers and ensuring involvement of colleagues across the retained HR, Finance or IT business areas as appropriate.
Respond to enquiries within the parameters of agreed service level agreements (call volumes, call length, call resolution), to ensure targets are met.
We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.,
We take pride in looking after our people and offer a variety of benefits;
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.
Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;