Finance Assistant

· Take ownership of the customer services inbox and manage all tenant related queries ensuring responses are accurately and in line with SLA's.

· Provide comprehensive analysis of data pertaining to occupancy and clearly communicate the rationale behind any variances.

· Liaise with the wider business to resolve queries and track these according to ensure each query receives a timely response.

· Assist with queries as part of the agreement of balance exercise relating to cash allocation or disputes.

· Investigate estate invoices on Oracle to ensure all recharges are valid, evidenced and charged to the correct tenant.

· Provide charging schedules, copy invoices or bookable backing data when requested by the tenant.

· Evidence any occupancy changes and provide costings that reflect the change in demise space.

Cash Receipting

· Record income daily and allocate to appropriate Sales accounts within Sage

· Monitor and reduce the unallocated cash and actively contact tenants to request remittances to reduce the unreconciled values.

· Reconcile accounts where misallocation has occurred and ensure that there's a robust audit trail for amendments to accounts.

· Monitor and bank tenant cheques.

· Assist the AP Team Leader to provide cover for corporate bank account receipting.

Accounts Payable

· Provide cover for the weekly payment run and bi-weekly expense runs when needed.

· Process corporate income and update the nominal ledger accordingly.

Controls

· Reconcile debtors' control account to ensure the bank receipts match the system ledger and any discrepancies identified and resolved within the correct period.

· Ensure that credit card transactions are processed in accordance with the credit card policy.

· Ensure that PO's are processed in accordance with the SFI's.