Field Supervisor

Telent's Network Services Vehicle Engineering Field Team are looking for an addition due an increase in work and acquisition of new Emergency Services projects. We are looking for a Field Supervisor to look after a talented team of Engineers within the Vehicle fit-outs and Engineering team, across the London / South East of England and South Coast regions. This is a field based role that will see you travel to site, and visiting our London based depot from time to time - providing you with full autonomy.

Reporting to the Network Services Field Manager, this role will be key to join the field services and management teams together to form a cohesive and productive workflow. Supporting Public Emergency Services projects UK wide but focussed regionally, you will Supervise and lead a team of highly skilled Field Engineers on a day-to-day basis.

Field Supervisor - What you'll do:

• Provide financial / business / a commercial steer on field based operations where needed


• Support the delivery of day to day tasks in line with business expectations


• Manage availability of Resource / Field Engineers to carry out critical work on "support and maintenance" / project work


• Manage performance against operational plans


• Help promote staff retention and well-being


Supervise, Lead & Assist

• Lead and supervise a teams of full time permanent and contract staff engaged in all aspects of install and test site activity


• Manage and deliver programmes of work in region on behalf of the Field Manager


• Encourage more efficient ways of working


• Promote any Ideas to achieve efficiency target set by the business


• Assist in the Induction of New starters


• Assist with Scheduling


• Be professional whilst on site to promote a positive image of Telent


• Assist in reviewing and amending of documentation in line with agreed processes and procedures


• Provide support to implement all Company Policy, Procedures and Instructions relating to Health and Safety of Company employee's contractors, sub-contractors and any other persons who may be affected by Telent activities


• Aim to reduce overtime in teams by implementing or assisting with smarter ways of working


• Identify sales opportunities whilst conducting role


• Provide administration support for Field Manager in regard to field operations


• Supervise the installation and testing of equipment and materials from contract manuals and procedural documents to required standards of quality and time


• Ensure engineers complete all works to a high standard (first time fix)


Train & Manage

• On site supervision of engineers


• Mentor colleagues and subcontract staff to achieve required time and quality standards


• Ensure work completed in-line with business processes


• Deliver training to field engineers, subcontract staff and customers when required


• Brief local health and safety updates as well as Toolbox Talks


• Manage and conduct site Inspections, Vehicle Audits and Quality Audit


• Complete Quality Control checks on internal and external teams, recording results accurately using the correct procedures


Tooling Control

• On site management of materials, tooling and plant


• Have and maintain an accurate understanding of test equipment each team member holds and requirements


• Tool Audits as and when needed


• Compliance with the company auditing processes and procedures in accordance with BSI requirements


Vehicle Control

• Care and maintenance of company vehicle and be fully compliant with all relevant driver policies


• Update, maintain and manage vehicle information


• Rollout new ways of working when implemented
  
  Full knowledge, understanding and enforcement of all Company Policy, Processes and Procedures relating to Field activities


• Copper and Fibre Networks


• Proven experience within Telco environment


• Rack Installation


• DC Power


• Optical Fibre Knowledge


• Legacy Systems (i.e. SDH/System X)


• Experience of leading large teams in single or multi-site telecoms installation activities


• Has provided regular cover for Field Manager or similar Field Management position during the last 12 months


• Cisco / Juniper awareness


• IOSH Managing Safely


• ICCS knowledge


• Vehicle Installation


• Copper and Fibre Networks
  
  Commercial Vehicle (Medium sized company Van)


• On-call Salary uplift (1 week in 4, subject to change based on workload)


• Uncapped overtime options


• 34 days holiday, including public bank holidays, plus the option to buy or sell five days each year


• Company pension scheme


• A range of family friendly policies


• Occupational health support and wellbeing Portal


• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme


Brilliance brought together.

We are guided by our values and behaviours:

• Be Inclusive


• Take Responsibility


• Collaborate


• Be Customer-focussed


2024-06-03 14:08

656101

Y

Field Supervisor

South East England

Required skills for this position:

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