Field Operations Administrator: Cova Security Gates

Cova Security Gates, a specialist UK based manufacturer of perimeter security equipment, is restructuring their Field Service Team and have created a new opportunity for a full time Field Operations Administrator.

The role is varied, fast paced and interesting. Reporting to the Customer Relations Manager you will be providing first class customer service to our prestigious clients around the world as well as organising the work diaries of our specialist Field Service Engineers.

You will be responsible for:

• Creating and organising engineers work orders


• Liaising with clients to complete services and/or emergency call outs Invoicing relevant work orders


• Creating quotes for works required First point of contact for your clients


• Resolve support issues


• Nurture the company and client relationship


• Show excellent attention to detail


• Account administration
  
  You will therefore need to be a confident communicator, highly organised, willing to take responsibility and use initiative, and comfortable in setting your own priorities and meeting deadlines.


Excellent interpersonal skills are essential along with a high level of written and verbal communication skills. You will have experience of working with highly confidential information in a customer focused environment and the ability to work under pressure and to tight deadlines.

Criteria for the role:

• A solid background in administration


• Experience of working in a busy office environment


• Experience of managing workflow


• Excellent customer service and communication skills


• That you are confident, organised and able to implement a proactive approach to your work


• Ability to work on your own as well as in a team environment


• Excellent IT skills and proficiency in using Microsoft Office
  
  Manor Royal Business District is the biggest business park of the Gatwick Diamond area and one of the south east's premier mixed activity employment hubs.


Enviable location and connections

Situated at the heart of the Gatwick Diamond on the Sussex and Surrey county borders, just two miles from London Gatwick Airport, a major motorway junction (M23 Junctoion 10) and two mainline railway stations (Gatwick Airport and Three Bridges), Manor Royal is a popular choice for a diverse range of occupiers including a host of blue chip global brands.

Manor Royal in numbers

• One of the biggest business parks in the South East.


• Covers an area of 539 acres - that's over 300 football pitches.


• 700 properties


• 500 businesses


• 30,000 people


Manor Royal more than a number

Since the formation of the Manor Royal Business Group (MRBG), an association of Manor Royal based business and firms, being on Manor Royal means being part of something. You're never just a number.

Manor Royal makes sense

Scale, diversity, location and great connectivity with a property offer to match means Manor Royal based firms are never far away from their suppliers, customers and a talented workforce.