Experience & Involvement Lead - Buckinghamshire Mental Health Services

We currently have an exciting opportunity to join the Experience and Involvement Team in a role working across Buckinghamshire to lead the mental health Directorate's patient/carer experience and involvement work and drive co-production within service developments and transformation work in line with the Trust's strategy.
The successful applicant will have a passion for developing co-production across all areas of Mental Health services, they may have their own lived experience and they will work collaboratively with patients, carers and staff members on a joint vision to understand and improve the experiences of those who use Oxford Health NHS Foundation Trust services., The purpose of this role is to lead, innovate and challenge to promote a culture of co-production within the Buckinghamshire mental health services.
Some of the key elements include:

• To be an advocate on behalf of patients/carers to maximise their opportunities to co-produce within the Directorate and as part of local and national forums.


• To support services to increase and manage engagement opportunities, through innovation work, staff recruitment, forums, project work, business development, stakeholder engagement, communication via media and the development of resources.


• To ensure learning from patient and carer experiences is integrated with feedback from other sources such as complaints and incidents and fed into the strategic work of the Directorate


• To work closely with the established patient/ carer forums to drive change


• To support and deliver feedback mechanisms, helping teams to gather insights and promote an ethos of continuous quality improvement.

This role will work flexibly across Buckinghamshire to meet the needs of the patient/carers and services involved in the many projects currently in progress and those developing.
A full driving licence and access to a car is desirable for this role alongside excellent communication skills, the ability to work in a team as well as on your own initiative and a genuine passion for patients/ carers to be involved at the heart of everything we do., + Act as an advocate for patients and carers
+ Ensure that patient experience is core to all clinical and service development
+ Effectively train and support patients and carers to ensure their involvement is meaningful and sustainable
+ Evaluate effectiveness of involvement activities and feedback
+ Support and deliver effective feedback mechanisms and act on the information obtained
+ Work to continuously improve quality of services and quality of co-production work
+ Support to deliver the Trust strategy
+ Keep and provide appropriate records, analyse data and present findings to required forums
+ All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale
+ Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
+ Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
+ Employees are expected to undertake mandatory and statutory training related to their role.
+ We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
+ We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values - safe, caring and excellent.
+ Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
+ Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing

Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
+ Excellent opportunities for career progression
+ Access to tailored individual and Trust wide learning and development
+ 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
+ NHS Discount across a wide range of shops, restaurants and retailers
+ Competitive pension scheme
+ Lease car scheme
+ Cycle to work scheme
+ Employee Assistance Programme
+ Mental Health First Aiders
+ Staff accommodation (please note waiting lists may apply)
+ Staff networking and support groups hosted by our Equality, Diversity & Inclusion team