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Experience Day Nottingham - Inbound Sales

Domestic & General

Experience Day Nottingham - Inbound Sales

£23000

Domestic & General, The Park, City of Nottingham

  • Full time
  • Permanent
  • Remote working

Posted 3 weeks ago, 22 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3f4e87e3dc3a4479a3d6d86050d4255c

Full Job Description

  • Act as the first point of contact for customers who need help.

  • Assist customers calling to register their appliances.

  • Use your wit, charm and best sales patter to upsell our products.

  • Build rapport with our customers and get to know their needs.

  • Help each customer find the best protection package for them.

    Previous experience in fast paced environments such as Sales, Customer Services, Hospitality and Retail

  • You will be a brilliant communicator and an excellent listener, with the ability to make recommendations based on what customers talk to you about.

  • Excellent attention to detail. Our customers mean a great deal to us, so want to get things right first time.

  • You'll be a team player dedicated to providing the best customer experience.

  • You'll be calm, cool, and relaxed; able to juggle tasks while working quickly.


    • Sound good? There's more...

    We're Domestic & General (D&G), a proud partner to many leading manufacturer and retail brands worldwide, providing appliance breakdown protection. Basically, if someone's fridge, dishwasher or even their boiler breaks down, they can rely on us to sort it out. In the UK alone, almost 9 million customers do., For over a hundred years, Domestic & General have been a trusted provider of aftercare for millions of domestic appliances. Today, we're the UK's leading provider of appliance breakdown protection, developing products and services to meet your needs.

    We provide protection, maintenance and support for a broad range of domestic products and consumer electronics, ranging from televisions to washing machines to boilers.

    We look after 23.9 million products and, through our expert service network, we repair or replace 2.9 million appliances every year
  • .


    • It's our mission to keep your world running by delivering a service that never lets you down.

  • The position is hybrid, so you will spend some days in the office and the rest of the time you can work at home. You'll just need to have broadband access. We have a flexible WFH policy which allows for greater work life balance.

  • You'll work a flexible 37.5-hour shift across the following hours: Monday - Friday: 08:00 - 20:00, Saturdays: 08:00 - 18:00 and Sundays: 09:00 - 18:00.


    • What are these benefits?

  • A starting salary of £23,000 per year + average bonus earning potential of £8,700 per annum

  • Full training - with clear career progression opportunities.

  • Regular incentives - with some pretty great prizes.

  • Sales bonuses - each month you'll get the chance to earn some extra take-home pay.

  • Annual leave - 33 days (including bank holidays).

  • A free annual D&G protection plan - we want you to see how great the product you're selling is. There are discounted rates for family and friends too.

  • Employee assistance programme - free support and advice on relationships, physical and mental health, financial assistance and more.

  • Health and wellbeing - discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy.

  • Pension scheme - matched employer contributions up to 5% of basic salary

  • Life assurance - employer funded cover of 4x basic salary.

  • Employee discounts - access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers.