Executive MBA Programme Manager

Saïd Business School is recruiting for an Executive MBA Programme Manager reporting to a Senior Executive MBA Programme Manager.
Saïd Business School's world-class flagship Executive MBA Programme (EMBA) attracts students from over 30 countries and reflects our global reputation for academic excellence, combined with a practical problem-solving for business leaders in an increasingly disrupted environment. The part-time EMBA programme provides students with a solid foundation in core business principles, broadens mindsets, and enables current and future leaders to make a difference in their chosen field. EMBA students are mature and highly articulate, expecting exceptionally high standards in their education and learning journey.
The role encompasses managing and delivering the student journey in Oxford and internationally. This includes academic course scheduling; events; faculty and stakeholder relations; supplier and partner contracting; exceptional front-facing student care and service; and resource management, all within budget and adhering to processes.
The ideal candidate will have successful experience of programme, project and/or event management in a higher education or professional environment, with the ability to manage a varied workload and multiple stakeholders, without compromising quality. They will also radiate superior customer service skills and professional manner.
The successful candidate will be joining a high performing, positive, and professional team during an exciting time where innovative ideas are continually enhancing an award-winning programme.
A few of the responsibilities:

• Responsible for project and event management of the EMBA programme, from timetabling and programme set-up of each module/activity; induction through programme delivery to programme completion.


• Responsible for the event management of major events (e.g. End of Course Ceremonies) for each cohort. Planning and organising all resources required including directing the work of internal staff and external suppliers.


• Communicate effectively with students (written and verbal) through formal presentations and newsletters; act as the first point of contact for all student queries (in-person and by email); conduct Course Rep meetings; use initiative and the application of specialist know-how to provide solutions to problems and communicate outcomes to all students.


• Build and maintain excellent, collaborative working relationships with the students, Programme Directors, Faculty, and all other stakeholders. Create networks of useful contacts and mutually beneficial exchange of information.
  
  Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:


• Flexible hybrid working


• An excellent contributory pension scheme


• 38 days annual leave


• A comprehensive range of childcare services


• Family leave schemes


• Cycle loan scheme


• Membership to a variety of social and sports clubs


• Discounted bus travel and Season Ticket travel loans