Exam and Assessment Assistant

This role is a Office based role working the following hours: 8.30am - 4.30pm Monday - Thursday & 8.30am-4.00pm on Fridays

Duties and responsibilitiesTo provide advice and assistance to staff and students in relation to examination procedures, paperwork and arrangements

To assist with the processes for entering students for examinations

To assist with the collection of examination fees

To assist with the arrangements for the distribution of examination timetables to students and for arrangements for students with examination clashes

To assist with the provision of special arrangements for students with additional support needs

To assist with ensuring the security of all examinations materials and the distribution of appropriate papers and materials at the appointed times

To assist with the organisation and administration of the internal and external exam seasons

To assist with the arrangements for issuing results to students and for co-ordinating the procedures for post result enquiries and remarks

To assist as required with other administrative tasks in connection with the examinations service

To provide wider administrative support for the MIS functions as required

To ensure the adherence to the College's policies and procedures with regard to the safeguarding of, and promotion of, the welfare of students To ensure the application of the College's Single Equality Scheme including valuing diversity and promoting equality

To implement the College's Health & Safety policy and procedures within the post holder's own area of responsibility

To support, promote and operate in line with the College mission and values

Commitment to the continuous improvement of services offered by the College

Any other reasonable duties commensurate with the role as required

We are looking for a candidate who is able to support the provision of an efficient and responsive examinations service to students and staff and to contribute to the work of the MS Team., A good standard of general education including English or Maths at GCSE grade C or above Essential

A Levels or equivalent Desirable

IT qualifications e.g., RSA Stage II Word Processing/ECDL/CLAIT or equivalent Desirable

Experience, Knowledge & Abilities

Experience of data entry and of using information systems in a working environment Essential

Experience of working in an administrative capacity Essential

Experience of dealing with customers and/or clients, by phone and in person Essential

Experience of working in college or school context Desirable

Experience of working in an examinations office Desirable

Ability to work with accuracy and attention to detail Essential

Confident and competent in the use of Microsoft Office applications including Excel Essential

Ability to respond and communicate with others showing sensitivity, clarity and focus Essential

Ability to plan and prioritise work effectively and meet deadlines Essential

Good written and oral communication skills Essential

Interpersonal Skills & Qualities

Flexibility and resilience Essential

Open and approachable manner Essential

Calmness under pressure Essential