Endur Analyst m / f / t

We as "Site Reliability Engineering" Team are positioned within RWEST IT with our team members located across Essen (Germany), Swindon and London (United Kingdom). As a central team our work horizon ensures different applications support, analysing systems (ETRM, RISK etc), researches problems, maintenance, coordination, cloud native and development of Inhouse and external application tools in energy market. Endur Analyst role is focused on providing stability of Endur by monitoring the infrastructure and helping the business resolve day-to-day issues like Trade capture, APM services, EoD maintenance etc. Responsibilities ensures reliability of systems by performing system problem solving, meeting with users to define business needs. Their goal is to work closely with business and IT stakeholders in quick issue resolutions in the context of an Incident Management, Problem Management, CI/CD deployment etc.

• Provides operations support by analysing systems, researching problems and maintenance / coordination of different applications


• Continuous improvements of processes through e.g. innovative ideas, enhance automations / monitoring using platforms like Elastic, Grafana, etc


• Daily operations (Infrastructure and health checks) and business support to identify potential root cause for failures and coordinate fixes with Development teams


• Working with ION - ENDUR and ensuring the end of day data / workflows management


• Gather specific requirements from business and embedded IT teams to provide solutions via working in incidents and service requests


• Coordination and work closely with business and IT stakeholders in quick issue resolutions in the context of an Incident Management, Problem Management, maintenance patching activities and configurations / User Management


• Work in a DevOps model with development teams and business stakeholders - to develop enhancements and coordination


• Coordinate and contribute Bug Fixes, Change Requests and enhancements in close collaboration with ETRM stakeholders


• Readiness in shift rotations with 247 oncall and occasional travel required


• To involve in migration of legacy application to Cloud based projects (AWS) / Multi-account setup etc
  
  Bachelor of Science or higher degree in IT / Computer Science or similar


• Basic knowledge in ETRM domain and experience in ENDUR across different modules like Trading Manager, Market Manager etc


• Experience in working with functionalities of APM, Simulations, EOD batch / risk reports plus trade life cycle


• Experience in working on system upgrades, regression tests, bug-tracking with ION


• Experience in at least one scripting (powershell, JVS, Opencomponents) and database (ORACLE, RDS) language


• Ability to work well under pressure and Strong communication skills


• Demonstrated ability with good analytical problem solving skills and soft skills to communicate and collaborate with various teams


• Ability to deliver end to end, such as gather requirements, conduct analysis, Implement use cases, test and deploy to production in an agile environment


• Interest in expanding IT Operations in Endur and introduce best practises and DevOps


Advantageous, but not a must

• Functional and business knowledge in Endur across Front, Risk and Back office functions


• Knowledge in report builder and Microsoft sql and able to create and understand queries


• Knowledge / working experience of automation using Python and visualisation of features using Elastic / Grafana


• Knowledge / Experience in agile concepts as Scrum / Kanban
  
  RWE Supply & Trading GmbH (RWEST) is the interface between the RWE Group's operating companies and global wholesale markets for energy and energy-related raw materials and is a leading European energy trading house.
  
  Modern RWE Supply & Trading GmbH company culture with flat hierarchies and a very good team spirit


• Interesting tasks with direct contact to Energy Traders


• Enjoy working in a team of more than 11 international members


• Working in an agile setup on things that matter


• Gain further experience with a key applications in Energy Trading Industry


• Strong influence on shaping a newly build strategy Excellent compensation and benefits package (including e.g. cantina, company health centre, company child care, flexible working times etc)