Employee Relations Manager

This role is part of HR and partners with HR and business managers in the delivery of a proactive employee relations offering. This is a trusted advisor who is able to pragmatically advise on Employee Relations (ER) issues, delivering consistent and clear advice.
Role Responsibilities
The purpose of the role is to minimise risk of employee issues through:
Management of the internal processes for disciplinary matters and formal complaints; preparing and reviewing case related documentation; working with independent hearing officers; drafting outcome letters and reporting/following up on any recommendations and conclusions; Providing guidance and direction to HRBPs on end to end employee relations matters including but not limited to: performance improvement plans, conduct matters, redundancies, settlement agreements, exit discussions and sickness absence process. Providing guidance and supporting the development of the HR Advisory team's capability and understanding of employment law, policies and practices; Ensuring consistency of process and outcomes when managing employee related risk through the documentation and review of toolkits and guidance; The development and delivery of training for independent hearing officers, HRBPs, managers and employees; Providing problem resolution/support to HR Business Partners, HR leadership team and
business leaders for all complex ER matters; Ensuring that the relationship between TP ICAP and its employees is managed appropriately, identifying key risks to the business and to the HR leadership team; Supporting policy development in line with best practice, legal requirements and in support of strategic objectives; Convening and facilitating internal Committee meetings; The promotion of a progressive culture through the management of ER cases; Effectively managing relationships with key internal stakeholders working closely with and also ensuring that functional boundaries are acknowledged and adhered, particularly with Compliance and Legal functions ; Providing the HR global leadership team with regular updates and overseeing the production of statistical reporting; Collaboration with control partners on all aspects of conduct management; Receiving and reviewing management information (MI) relating to breaches and trends; and considering this information when
reviewing conduct; Experience / Competences

Sound understanding of employment law and the practical application in managing employee related risk Significant hands-on experience of dealing with ER matters such as misconduct, employee grievances, employee sickness/health & wellbeing, performance management, employment disputes, preferably in a Financial Services environment Experience in dealing with business restructuring such as head count reduction, TUPE, office moves, etc. Collaborates with stakeholders within and outside of the immediate department 'to get the job done' Desirable
Previous experience in the financial markets is preferable, but not essential

The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.