ED Operational Support Worker

This is a new post within the Emergency Department, combining the role of the Orderly/Support worker and a Porter. The post holder will ensure a safe environment by maintaining a high standard of cleanliness and tidiness. This includes the checking, maintenance and cleaning of specific equipment in and around the department. To also provide a comprehensive portering service for the Emergency Department, to ensure safe movement of patients, equipment, specimens etc around the Trust sites and ensure equipment is cleaned and monitored for any faults.

The post holder will be expected to work closely in partnership with the huge MDT both internally and externally to the directorate, including SWASFT.,

• Ensure effective communication is maintained at department level.


• To ensure safe transfers of patients within the department and outside of the department. Prioritising bed moves and x-ray transfers.


• Providing safe movement of equipment, laundry, notes, specimens etc around the trust sites.


• Work in a clinical environment maintaining its cleanliness and tidiness


• Adhering to PPE guidance and ensuring stock of this is maintained for safe working


• Assisting as required to develop the service and team to ensure high quality care is deliverable and appropriately implemented.



• Following the Department's and Trust's Policies and Protocols to ensure the safety of the department, including adhering to Health and Safety Legislation



• Maintain appropriate privacy, dignity and confidentiality with staff, patients and relatives.



• To prioritise workload in accordance to the needs of the department


• To report to nurse in charge anything that is an actual or potential risk to patients, staff, visitors or the Trust


• In accordance with Trust Policy, report any complaints, accidents or incidents to the nurse in charge, High quality care is at the heart of all we do and we take great pride in the professionalism of the team and our work. You be a very important asset to the team supporting staff, patients and visitors.