E-Commerce Assistant

The Jane Austen Centre is seeking to appoint an Ecommerce Assistant to the Jane Austen Online Gift Shop team based in Lower Weston, Bath.

The ideal candidate will be familiar with ecommerce platforms, have a flair for creative writing for new products and newsletter, be thorough and precise in their work, and have a willingness to learn and a desire to grow with the role.

Desired experience and tasks:

- Copywriting for new products

- Make changes to the website

- Website maintenance (adding products to website, managing minor tech issues, updating copy)

- Respond to customer enquiries via email, social media messages and telephone

- Draft the weekly newsletter

- Data collection

- Updating a calendar of events, product launches, anniversaries and marketing drives

- Working with a small team to pro-actively engage with our audience and come up with new and exciting material

- Ideally help out with product photography, help around the warehouse if needed, and be a flexible assistant for the the ecom manager

• A-Level or equivalent (preferred), Administrative: 1 year (preferred)


• Copywriting: 1 year (preferred)


• Customer service: 1 year (preferred)