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Duty Manager

DHL

Duty Manager

£37000

DHL, Speke, Liverpool

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 23 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 23977276c49c4343b3d755e2a74ac312

Full Job Description

  • Daily operational lead for Front of House area that comprises of Check-In/Boarding/Dispatch/Operations functions

  • Act as the first point of contact for the customer relating to site operation matters and build a good relationship to develop trust and ensure strong engagement.

  • Demonstrate an operational leadership style, taking full responsibility for driving an engagement culture in the operation

  • Develop your TDM according to your Roles & Responsibilities and validate it with your immediate leader

  • Assign tasks according to daily resource planning received from Second Line Leadership

  • Track team and individual performance of the employees.



  • Aviation or DHL experience preferable.

  • Customer service experience required

  • Operations experience managing a team

  • Microsoft Packages - Excel , PowerPoint, word


    • SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL
  • Be able to provide five years address history

  • Be able to provide five years reference history (employment/education/benefit claim/character)

  • To obtain a full airside ID

  • Ability to deliver results under stress

  • Act independently without direct supervision

    Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking a Duty Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results., DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.


    • #UKIDSCWellBeing

    As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
  • On site parking - Good Public transport connections

  • Free confidential 24/7 GP service

  • Hundreds of discounts (including retail, childcare + gym)

  • Affordable loans & enhanced pension scheme

  • 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits