Driver mentor

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Role Profile - Driver mentor grounds maintenance.docx
Do you have the passion and patience to not only share your knowledge in Grounds Maintenance, but also support individuals in day-to-day personal challenges. The successful candidate will be able to demonstrate a sympathetic and empathetic approach to team members from diverse backgrounds, you will have the confidence to challenge attitudes and behaviours. Being part of such a team will rewarding as you will play a vital role in ensuring an individual is successful and is work ready following your support and guidance within the industry you know so well.
Along with the 28 days holiday plus bank holidays, fantastic pension scheme and great working hours of 8am to 4pm, you as a mentor will have the added benefit of using a company vehicle to commute to work and back
Working as part of our Grounds Maintenance team, you will work alongside other operatives and undertake grounds maintenance services to all contracted sites.
We have a very clear mission statement, we create clean, safe, and attractive communities, a place which our customer can call home.
As a Grounds Maintenance Driver/ Mentor you will be:

• Leading the local team on site, mentoring volunteers and new staff members with a diverse background, and actively developing the team by giving constructive feedback.


• Responsible for ensuring our customer standards are delivered, time on site is recorded and that the customers experience of our service is positive.


• A proactive member of the team, actively learning from customer feedback to improve the service delivery.
  
  Good understanding of relevant health and safety regulations in an Estates environment


• Relevant Grounds Maintenance experience


• Knowledge of recording the use of vibration (HAV) when using machines


• Excellent customer service and communication skills


• Experience of using equipment to maintain green spaces


• Positive can-do attitude.


• Flexible approach to working hours, particularly in the summertime


• Full, clean driving licence with the ability to drive up to C1 and ideally hold a PA01 and PA06 pesticide licence


• Knowledge of COSHH law and experience of using mobile devices, such a tablet, is beneficial.


If you don't have previous experience or qualifications, but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you., At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

We offer a competitive annual salary and staff benefits package
o Strong family friendly policies
o Committed Learning & Development
o Annual leave starting from 28 days rising to 31 PLUS bank holidays
o Excellent Pension Scheme - double contribution up to 6%
o Generous non-contributory life Assurance
o An Employee Assistance Programme
o Great places to work certified 2022
o Best Workplaces for Women - ranked 23 in the UK
If you are interested in this role and have the experience required, then apply without delay!
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.