Dior Ambassador

As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.

Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.

MAIN RESPONSIBILITIES

SALES:

To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients

• To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers


• To be aware of and achieve or exceed sales targets, as set by your line manager


• To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)


• KPI - To achieve set sales targets


SERVICE:

• To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients


• To initiate contact with clients and welcome them both on counter and through traffic stopping


• To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients


• To educate clients on Parfums Christian Dior products and the brand


• KPI - to achieve target for Mystery Shopping


GENERAL:

• To participate in merchandise management and ensure that it is in line with Corporate guidelines


• To monitor stock levels, report any issues and ensure that there are sufficient levels


• To adhere to all company procedures and policies, as outlined in the employee handbook


• To update ipos tool with client data including all sales and client profile


• To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)
  
  In order to be successful in this role, you will be:


• Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate


• Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service


• You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity


• Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills


• Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior


Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.