Digital Project Manager

Key Working Relationships: Internal: Executive Management, Trust Consultants and other Clinical staff, Senior Managers, Other Digital staff, non-clinical staff involved with projects. External: Regional and national project leads and change specialists, other NHS staff, suppliers and service providers. Job Purpose; The project manager has the authority to run the project on a day-to-day basis on behalf of the project steering group within the constraints laid down by the project steering group. The project managers prime responsibility is to ensure that the projects (many of which are part of wider Cyber-Security and Telephony Improvement programme) produce the required products, to the required standard of quality and within the specified constraints of time and cost. The project manager is also responsible for the project producing a result which can achieve the benefits defined in the business case. Key Duties; Clearly and effectively communicate, direct and motivate the project team.
Clearly and effectively communicate complex issues with clinical and non-clinical personnel, non- Digital personnel in an effective and simple way using a range of communication techniques. Ensure all organisations involved are negotiated with to ensure issues are rectified quickly and effectively to maintain project flow. Influence and persuade stakeholders and project steering groups. Engage with stakeholders, users and decision makers using workshops and formal presentations. Manage third party supplier relationships / account managers. Report to the project steering group (and Programme Director - Digital Systems) through highlight reports and stage assessments various information regarding delivery and performance. Liaise with the project steering group or its appointed project assurance roles to assure the overall direction and integrity of the project. Knowledge of project management skills gained through professional qualifications in leadership and management. Experience in
managing projects through the full lifecycle in line with the Trusts Digital delivery framework and based on Prince 2 project management methodologies. Prepare project, stage and, if necessary, exception plans in conjunction with team managers, and appointed project assurance roles, and agree them with the project steering group. Manage business and project risks using RAID, including the development of contingency plans. To investigate and disseminate complex enquiries where there may be differing views / assist with solutions and decision making based on evidence, data and options gathered. Manage the pre-project processes leading to the definition of the project and approval of its business case. Effectively plan, resource and monitor the project with consideration of other departmental resource commitments. Handover the project to operational support teams in a manner consistent with the working practices and requirements of those areas. Ensure that third party support is handed over
to the operational support teams with clear escalation along with service level agreement pathways and documents. Demonstrate a high ability in using a range of Microsoft Office tools. Act in professional manner with members of the public and patients when visiting clinical and non- clinical areas. Ensure Trust policies and procedures are aligned to any change or system implementation or redirection ensuring all non-Digital departments and engaged and external dependencies are considered. Agree technical and quality strategy with appropriate members of the project steering group. Independently work to agreed objectives, the Digital project framework and incorporated national guidelines in line with Trust Digital strategy. Formulating action plans to meet local and national requirements and mobilising teams to ensure actions take place. Ensure appropriate local change management plans are in place to embed sustainable solutions. Manage the budget in line with agreed expenditure
constraints. Manage staff within the project team to ensure actions are agreed and performed as agreed in the project plan. Liaise with team leads (including testing, training, application support, development, information and finance) to ensure all aspects of the project are appropriately identified, resourced and scheduled. Assist with various tasks as required pertaining to the Digital programme of work such as resource management for the local workflow and that which may affect other hospital teams and resource. Liaise with other project managers to ensure dependent project work and shared resource is effectively managed. Be responsible for maintaining various project monitoring systems and use administrative and planning tools as directed by the Programme Director - Digital Systems. Ensure appropriate research is undertaken and benefit realisation plans are in place to release and track agreed benefits using various research tools, time in motion studies and complex
surveys. Be a system specialist and be cited on local and national standards for given areas or functions and, including NHS contractual standards, to understand how it may impact the organisation with regards to business change. Able to maintain continuous concentration in sporadic cycles within own work and monitoring performance of others for reporting and data analysis. Support staff and the project to deal with any issues that may arise.