Deputy Service Manager - Mary Seacole | Northern Healthcare

As a deputy service manager, you will be supporting the service manager in the provision of a high-quality service for, residential care and employee engagement, providing strong and effective leadership to the onsite team and for the overall day to day running and strategic direction of the service.,

• Ensuring that our service users are at the heart of everything we do.


• Working positively and collaboratively with other colleagues within the team


• Work within and implement our policy and procedure, including confidentiality and safeguarding.


• Understanding and experience of CQC requirements and clinical governance and the knowledge and skills to meet their requirements


• Develop and maintain good working relationships with all key stakeholders


• Commitment to the delivery of high-quality care


• Has a demonstrable belief in a values-led approach whilst working with service users


• In-depth knowledge and understanding of the complex needs faced by service user


• Has excellent organisational and communication skills


• Ensure a 'person-centred' approach is at the forefront in everything we do.


• Have a 'can do' attitude with a hands approach with dedication and commitment


• Responsible for working towards and meeting the service targets and objectives


DBS Disclosure

Northern Healthcare follows safer recruitment when recruiting staff for all roles within the company and It is important that all applicants are aware of individual responsibilities when working with vulnerable adults, whilst promoting safeguarding of our service users.

We are looking for someone large site management skills someone and previous experience working within mental health / L&D, autism is essential, An experienced, strong and compassionate deputy manager to build and help lead our new team. You must have strong and effective leadership skills and a L& D background and be committed to the values, passion, and determination to put people first, whilst supporting people with learning disabilities or mental health illnesses.

You will be providing guidance and act as a role model whilst providing the effective delivery of the service with a multi-disciplinary team with a positive culture of support care to our service user.

Not every day is the same, and it can be quite challenging at times, but the rewards are truly amazing to see our residents improving with the support we provide!

What qualifications or experience are needed for this role?

Previous leadership and management skills working in the social care sector, particularly in mental health and/or learning disabilities is an essential part of this role.

Ideally but not essential, you will have experience in a supported living environment. We also welcome applicants who are proven leaders and ideally, have achieved or are working towards their NVQ level 5 in Health and Social Care., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We are recruiting for an experiencedDeputy Service Managerfor our Service at Mary Seacole House in West Houghton, Bolton, Northern Healthcare provides mental health recovery services across many regions within the UK. Our services consist of supported living and community outreach services which provide our residents and service users with access to 24-hour support from experienced clinical and support staff.

The role is a full-time position working 37.5 hours per week at our service in Shipley. This role requires a level of flexibility as you will have the option to join the out-of-hours on-call rota, which can include evenings and weekends.

Employee benefits

• Competitive Salary


• Company pension scheme and contribution.


• The equivalent of 33 days annual leave (inc. Bank Holidays).


• Enhanced maternity, paternity and adoption pay.


• Free enhanced Disclosure Barring Scheme (DBS).


• Free car parking at the majority of our services


Career development & Training

• Career development and recognition scheme.


• Train towards NVQ in Health and Social Care.


• Support with further studies


• Induction and buddy programme.


• Apprenticeships route


Awards and recognition

• Refer a friend scheme with Care Friends


• Employee recognition scheme.


• Annual employee awards.


• Monthly NHC Values Champion Awards


Employee Wellbeing

• Paid Sick pay.


• Option to purchase 5 days extra annual leave.


• Group Life Assurance scheme.


• Group Income Protection.


• Flexible working week.


• Free Employee Assistance Programme with Health Assured - offering holistic solutions, physiotherapy, wellbeing support & Advice.


• Optional healthcare cover with Sovereign Healthcare, including dental, optical, prescriptions, and physiotherapy.


• Site Wellbeing budget.


• Access to discounted products and services through the Blue Light Card scheme.