Deputy Events Manager

We are looking for a Deputy Events Manager to assist with the running of events at one of Oxford's greatest attractions & educational institutions.
Duties:

• Responding to telephone and email enquiries efficiently and in a professional manner


• Conducting client show-rounds in a confident manner, displaying knowledge of event spaces to enhance the special nature of the venue


• Preparing documents including detailed and accurate proposals and costs, following up on all leads promptly and in a professional and friendly manner


• Developing good working relationships with colleagues from the wider Department and University, understanding their roles and asking for their advice and/or involvement in the planning of events as appropriate


• Developing and maintain external relationships with clients and contractors (e.g. caterers) - establishing clear and regular contact from enquiry to delivery


• Assisting with building and maintaining a client database of enquiry and booking records in line with GDPR guidelines


• Being actively involved in the set-up, coordination and operational delivery of daytime and out-of-hours (evening and weekend) events as required and with the full support of the wider events team


• Assisting with marketing for commercial events, including maintaining contact with previous clients


• Working closely with the Events Manager to maintain good administrative systems


• Being the first point of contact for the department, responsible for responding to queries via the general events phone number and email address.


• Gathering, collating and updating venue information and event images to help develop content for marketing use.
  
  Events experience


• Good interpersonal & customer service skills


• Flexibility with working hours - the role will include office-based working along with events management during some evenings & weekends

Good oral & written communication skills

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  Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.