Dementia Adviser

The role is part-time - 16 hours per week/4 hours per day/4 days per week (Tuesday-Friday), on a 12 month fixed term contract renewable for a second year subject to us achieving our objectives.

The main duties of the role will be to manage your own caseload to visit people in their home or to meet with them in the community, to provide information and help them to to access services and benefits based on their own personal needs. You will also arrange information days in the community and attend community events to raise awareness of the service.

Responsibilities:

- Effectively plan to ensure that you are managing your own caseload

- Provide support and guidance to clients, including signposting to appropriate services; practical help to apply for relevant financial support/benefits; emotional support by providing a listening ear

- Educate and inform individuals about available resources and services, provide fuel debt advice and assist with sign up to the Priority Services Register and other energy safeguarding support schemes

- Collaborate with internal and external professionals to coordinate access to services to ensure the best possible outcomes for individuals

- Advocate for individuals and help them navigate the health & social care system

- Update our CRM (database) to ensure all actions and outcomes are recorded, This position requires a compassionate individual who is dedicated to making a positive impact on the lives of others. The Dementia Advisor role will play a vital role in helping individuals access the support they need to thrive.

Use of own car is essential. Mileage expenses will be covered.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Good problem solving and decision-making skills and the ability to prioritise and plan your work

- Lived experience of dementia through caring for a loved one would be an advantage, or experience of working with people living with dementia or vulnerable adults in a community setting

- Experience in filling in forms to claim benefits/blue badges would be advantageous.

- Strong communication skills, both written and verbal, to effectively interact with individuals and their families, community health professionals, community partners, staff and volunteers

- Understand the importance of data collection and the need to evidence impact. Experience of using a CRM (for example; Charity Log) is essential

- Ability to work independently as well as part of a team