Data Support Officer (General Practice)

To provide administrative support to GPs, Nurses, HCAs, Administration staff and wider community teams.

Key roles of Reception/telephony duties, care navigation, pathology results, hospital letters and task list/messages. Along with notes summarising in time the role will develop to include child health surveillance (tracking childhood immunisations and also supporting the Safeguarding lead with administrative tasks).

The role will involve working to ensure that the surgerys appointments, systems and processes are as effective as possible to allow us to deliver an outstanding level of personal medical services to the patients of the practice.

Your practice should be safe; effective; caring; responsive to all patients needs., Data Support Officer. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Other tasks will include Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice

Process personal and telephone requests for appointment, visits and telephone callsaccording to practice protocols and guidelines

Receive, divert and make telephone calls as required. Take messages.

Using judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.

Processing and distributing incoming (and outgoing) mail

Preparation of morning visits in liaison with GPs

Provide support to reception/telephony clerks by dealing with any patient queries requiring further investigation

Provide support to GPs with making telephone calls on their behalf

Data entry andonline referral

Provide support to the GPs and Assistant Practice Manager in relation to chasing hospital appointments /queries

Processing of sick note requests

Liaising with community Nursing team, Care Co-Ordinators etc

Liaising with Coroner, medical examiner, registry office and funeral homes following deaths

Arrange appointments for medicals as agreed with GP

Arrange weekly ward rounds for care home

A Family Medical Practice in the heart of Clifton, Nottingham. we serve a community with complex health needs.

We have 7 GPs, 5 in the nursing team and a whole host of additional clinical roles and a fully comprehensive administrative team.

We have the tram on the doorstep and free on site parking as well as the high street and park a stones throw away for your lunch break if you fancy a wonder.

We are conveniently situated between Nottingham, Derby and Loughborough close fo the A50, A46 and M1.

Rivergreen Medical Centre - 106 Southchurch Drive, Clifton, Nottingham, NG11 8ADwebsite www.rivergreenmed.co.uk

£11.52 to £11.68 an hour This is subject to relevant experience.