Customer Service Assistant, Full Time

You will be interacting with customers and ensuring they experience a friendly service whilst they are storing their possessions with Lok'nStore.

Our teams take great pride in their store and enjoy providing a storage solution for everyone!

As part of the role, you will be responsible for:

· Completing daily sales administration

· Helping customers over the phone, face to face or on a PC

· Ensuring customers leave feeling confident that their belongings are safe and secure with us

· Ad-Hoc facilities administration to guarantee smooth running of the store and provide a great first impression

We pride ourselves on the friendly service our team members provide so we are particularly focused on finding people who are:

· Confident, outgoing and instantly likeable

· Professional with excellent attention to detail

· Excellent communicator with great organisational skills

· Confident using a computer - you will receive training on our systems.

· Confident working with the public and others in the team.

And finally we are looking for someone who can offer the best quality customer service - previous sales experience would be beneficial.

Pulled from the full job description

• Company events


• Company pension


• Employee discount


• Health & wellbeing programme


• Life insurance


• On-site parking, Contract: Full time - 37.5 hours per week, any 5 out of 7 days


Pay: £11.75 per hour + unlimited monthly bonus.

Why Lok'nStore:

A leading provider of self-storage to business and personal customers, we are a fast-growing company with new stores opening every year, creating great career opportunities.

· A competitive salary and unlimited monthly bonus

· 20 days holiday plus bank holidays - rising with service up to 25 days plus bank holidays (pro-rata for part time).

· A wide employee benefits package including:

· 24/7 digital mental and physical health support as well as life and financial advice.

· Death in service policy

· Discount on shopping at big and small named brands

· Career development through our award-winning Academy

· Profit from the company's success with our Share Investment Plan

There has never been a better time to join the Lok'nStore team.