Customer Service Assistant

Handle incoming customer inquiries
- Upsell products or services to customers based on their needs
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers to resolve issues and provide information
- Analyse customer feedback to improve service quality

We are seeking a Customer Service Representative to join our team. The ideal candidate will be proficient in English and Spanish, possess excellent phone etiquette, and have a talent for upselling. This role involves providing exceptional service to our diverse customer base., Proficiency in English is essential
- Excellent phone etiquette with strong communication skills
- Ability to multitask and work in a fast-paced environment
- Strong data entry skills with attention to detail

Job Types: Full-time, Permanent

Pay: From £25,692.78 per year

Benefits:

• Company events


• Company pension


• Free parking


• On-site parking


Schedule:

• Monday to Friday


Supplemental pay types:

• Bonus scheme


• Performance bonus