Customer Service Apprenticeship SUNDIP MURRIA (INVESTMENTS) LTD

Duties to include but not limited to:

• Answering the phones


• Taking messages/enquiries


• Liaising internally with solicitors


• Dealing with enquiries


• Admin duties


• Sending emails to courts and other services


• Meeting and greeting clients


• Taking clients to the conference room


• Scanning


• Photocopying


• Opening and closing files on the database


• Booking prison visits


• Outbound calls


• Creating file packs for solicitors


The training you will be getting


• Customer Service Level 2 Practitioner Apprenticeship Standard


• Weekly off-the-job training


• Blended learning sessions either virtual or within the workplace


• Functional skills maths & English (if required)
  
  Communication skills, Attention to detail, Customer care skills, Administrative skills, Team working, Initiative, GCSE or equivalent English (Grade C or 4) Desired

GCSE or equivalent Maths (Grade C or 4) Desired

Sundip Murria Solicitors are a firm of solicitors based in Willenhall, West Midlands.

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience