Customer Service Administrator (Hire Controller)

NG Bailey Group Limited

Customer Service Administrator (Hire Controller)

Salary Not Specified

NG Bailey Group Limited, Stowmarket, Suffolk

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 9960ff8964ea416196e85c701cb32fff

Full Job Description

  • Manage daily plant and equipment hire requirements for the operational teams

  • Direct Traffic Management requirements

  • Process orders following them through to completion

  • Proactively dealing with equipment breakdowns

  • Developing professional relationships with internal customers

  • Maintain the Hire Desk diary

  • Develop and maintain knowledge of the depot's equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements

  • General administrative duties as required, We'lldo our best to outline the recruitment process to you ahead of timewith plenty of notice.If you require any accommodations to participatein the application or interview process, please let us know and we will work with you to ensure your needs are met.

    Experience and knowledge of construction plant hire (Desirable)

  • Proficient in the use of Microsoft Office packages

  • Good organisational skills with attention to detail

  • Effective communication

    Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.


  • You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual.

    Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be