Customer Service Administrator - Client Support Team - Part Time

Primarily you will be responsible for accurately submit the information gathered and update systems.

Preparing and sending out via portal, email, or post client documentation.

Working with colleagues and Insurers to make sure our client's policies can be submitted correctly and put on risk.

Champion and drive a strong culture of compliance and regulatory principles.

Part Time - 16 hours per week

4 hours per day, 4 days a week ( Monday, Tuesday and Friday and then either Wed or Thursday off) - any shift time works. Friday is an office working day.

OPERATIONAL OPENING HOURS - 08.45 - 20.00 Monay - Friday, 09.00 - 14.00 Weekends.

Proactive approach with the ability to manage and prioritize own workloads productively.

Professional attitude

Confident user of computer systems and following processes and procedures

An eye for detail

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

Our site based on Gloucester Business Park offers a fresh modern space with fantastic facilities on the doorstep, easily accessed by public transport and with plenty of on-site car parking available too. We offer flexibility in hours and location with the option to work from home 3 days per week. When you are working from the office, you can take advantage of our wellbeing events and options which are regularly ran from the office and have included flu vaccination clinics, outdoor Pilates, back and posture assessments along with free healthy snacks. like to socialise?? We run regular funded social activities along with our annual Summer and Christmas events.

We are a Life and Health Insurance Broker., we take pride in offering an unrivalled service to our clients and partners. We continue to grow and having recently taken on a new contract creating several opportunities available across the business including our highly regarded and client focused customer service team.

Benefits of a Customer Service Administrator

Basic Salary of up to £24,333 per annum

Paid qualifications and an automatic £1,000 gross annual salary increase when you have completed your Cert CII Qualification

· Clear career progression structure

· Pension scheme

· Death in Service Life Insurance

· Critical Illness Cover

· Subsidised Private Medical Insurance

· Option to work up to 3 days from home a week

· 23 days holiday, rising to 25 with service (plus public holidays)

· Increased maternity/paternity pay with service

· Regular paid social events are enjoyed here, as well as discounted gym membership, retail discounts scheme and child care vouchers.

· Perk Box - High Street Savings, Discounted Memberships and Freebies.

· Health Assured - Employee Assistance Programme

· Annual Wellbeing Schedule - On-site Health Checks, Reflexology and Dietician

·Flexible Benefits, Job Types: Part-time, Permanent

Pay: Up to £24,333.00 per year

Expected hours: 16 per week

Benefits:

• Bereavement leave


• Canteen


• Company events


• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Financial planning services


• Free parking


• Gym membership


• Health & wellbeing programme


• Life insurance


• On-site parking


• Paid volunteer time


• Private dental insurance


• Private medical insurance


• Profit sharing


• Referral programme


• Sabbatical


• Sick pay


• Store discount


• Work from home


Schedule:

• 10 hour shift


• Day shift


• Flexitime


• Monday to Friday