Customer Service
Mowchi Mile End
Customer Service
Salary Not Specified
Mowchi Mile End, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 18 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 1ef37884a4a94c62ab3cf11f772f8440
Full Job Description
Are you passionate about delivering exceptional customer service and creating memorable experiences? Look no further! MOWCHI is seeking enthusiastic individuals like you to join our family.
As a valued team member, you will play a crucial role in preparing and serving delicious bubble tea beverages and our amazing food offerings to our cherished customers. Your main goal will be to provide outstanding customer service, ensuring that every interaction leaves a lasting impression.
Responsibilities:
1.
- Prepare and Serve Beverages:
- Maintain Work Area:
- Ensure Quality and Consistency:
- Customer Service:
- Product Promotion:
- Cash Handling:
- Health and Safety Compliance:
- A-Level or equivalent (preferred)
- customer service: 1 year (preferred)
- Driving Licence (preferred)
1. Competitive Hourly Wage: - Growth and Advancement Opportunities:
- Fun and Friendly Work Environment:
- Employee Discounts:
- Employee discount
- Store discount
- Monday to Friday
- Create bubble tea beverages following specific customer preferences and standardized recipes.
- Ensure accuracy and consistency in the preparation of drinks.
2.
- Keep the work area clean, organized, and sanitary at all times.
- Regularly sanitize equipment and surfaces to meet health and safety standards.
3.
- Consistently monitor the quality of ingredients and finished products.
- Adhere to company guidelines to ensure every drink meets established quality standards.
4.
- Provide friendly and efficient service to all customers.
- Address customer inquiries and resolve any concerns promptly.
5.
- Upsell and suggest additional products such as toppings, snacks, or specialty items.
- Educate customers on new or seasonal products to drive sales.
6.
- Accurately handle cash, credit card transactions, and other payment methods.
- Maintain a balanced cash register and follow proper cash handling procedures.
7.
- Follow all health and safety guidelines and protocols.
- Ensure the work environment is safe for both employees and customers.
By focusing on these responsibilities, a bubble tea server can ensure a high-quality customer experience and efficient operation of the bubble tea shop.
Experience:
Licence/Certification:
- Earn a competitive hourly wage that reflects your skills and contributions.
2.
- Access to career growth and advancement opportunities within the company.
3.
- Enjoy a positive, fun, and friendly workplace atmosphere.
4.
- Receive discounts on bubble tea and our delicious food items.,
Schedule: