Customer Representative

We are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients., Communicate with customers via phone, email, or chat to address inquiries, resolve issues, and provide product information
- Upsell additional products or services based on customer needs and preferences
- Provide accurate and timely responses to customer inquiries and ensure customer satisfaction
- Collaborate with other team members to ensure a seamless customer experience
- Follow company policies and procedures regarding customer interactions and data privacy

Excellent communication and interpersonal skills
- Strong interpersonal skills with the ability to build rapport with customers
- Demonstrated phone etiquette and active listening skills
- Ability to analyse customer needs and recommend appropriate solutions

If you have strong communication skills, enjoy interacting with customers, and have the ability to upsell products or services, we encourage you to apply for this position.

From £24,939.19 a year - Full-time