Customer Operations Executive

Help co-ordinate operational logistics, booking accuracy and operational communication to customers. Ensure unparalleled customer service and deliver accurate, detailed information at each stage of the customers booking experience. Join Skiworld's west London head office team as a Customer Operations Executive as we prepare for another exciting ski season.

We are looking for candidates with administrative, customer service or operations experience and a passion for skiing/snowboarding.,

• Excellent communication and customer service skills


• High proficiency using Microsoft Excel and Word


• An ability to multitask and communicate to a range of suppliers and partners


• Motivation and organisation with a high level of attention to detail


• Strong ability to work within a team
  
  Up to £24,000 a year - Temporary contract, Pulled from the full job description


• Employee discount, Competitive salary and reviews to ensure initiative and effort are rewarded


• Hybrid remote working with some days at our west London office we think a work/life balance is key to success


• Ski resort educational trips to develop your destination knowledge


• Company subsidised end of season staff ski trip


• Regular in-house training and development plus external training courses, along with a personal development plan tailored to ensure you can progress your skills and expertise


• Regular company socials on and off the snow


• Generous holiday discounts for you and your friends/family


Skiworld has 40 years of experience and pride ourselves on being a fun and vibrant team who can offer great career opportunities. We are the UK's largest independent ski holiday operator and we offer flexible, hybrid working which includes regular meetings and team sessions based in our west London head office. Benefits include a competitive salary, international educational trips and the opportunity to develop and extend your skills and responsibilities through regular training.