Customer Liaison Officer

We are working with a Construction and Residnetial maintenance business who are looking for a Customer Liaision officer to work on projects in the North East.

Duties will include

- Liaising with customers ensuring a high level of communication to help build good
customer relations.
- Reporting to the project manager regularly regarding any ongoing issues and
feedback.
- Communicating with the customer service team, monitoring all feedback.
- Ensuring customer enquiries are recorded and responded to promptly.
- Assisting the site managers in monitoring ongoing installations and instructing
installation teams to ensure they are working to the company's quality and health
and safety policies.

Have strong organisational skills, ability to prioritise and multi -task.
- Have excellent communication skills, written and verbal.
- Be proactive and have an enthusiastic approach to customer service.
- Have a full driving license.