Credit Strategy - Personal Loans - Associate

As the UK Personal Loans Associate in our Credit Strategy team, you will spend every day defining, refining and overseeing the execution of credit risk management mandates and credit strategies, including requirements to ensure robust credit controls are in place, for the launch of our first Chase personal loan product in the UK, with work continuing at pace thereafter, as the portfolio grows and with new products, features and customer segments being launched. You will leverage your experience of credit strategy, operations and regulations, alongside a strong oversight and monitoring mindset, to make informed strategy optimisation decisions and risk assessment recommendations intended for the management of credit risk exposure. In this role you will be working closely with colleagues in other Risk Management teams, Product, Marketing, Finance, Operations, Legal, Compliance, Core Banking and Technology to create world class credit strategies and capabilities. If you are intellectually
curious and have a passion for facilitating the process of seeking out, applying and repaying loans for a new digital bank that is pushing customer experience boundaries via new technology and digital solutions, you may be the perfect fit for our team.,

• Responsible for credit strategy granting decisions (new applications and cross-sell) for personal loan products from a credit risk perspective - this includes analytics, strategy, and capabilities, across creditworthiness, indebtedness and affordability decisions


• Partner with 1LOD product owners to support new customer acquisition and existing customer profitable growth; including pre-approval with affiliate partners, and usage of new data, such as Open Banking, Internal Chase relationship data, bureau data, to drive incremental approvals


• Understand cross functional dependencies between 1LOD product owners and Credit Strategy to support and challenge product development in line with risk appetite, FCA responsible lending and consumer duty


• Ensure control, compliance, and operational risk mitigation in all credit strategy processes and partner with 1LOD to ensure platforms, products and services are seamlessly integrated into delivering effective execution of credit strategy decisions; being able to articulate the impact of risks and issues on the business function if they are not


• Drive deep-dive analytics on credit strategy effectiveness and partner with the Modelling team to enhance economic logic that supports core risk management decisions


• Ensure all credit strategy implementation is assessed and delivered according to relevant Change Governance, and that requirements are collated, documented and well understood by all delivery partners, including ways to monitor the new process to ensure they work as intended
  
  Experience in credit risk management at financial service company, preferably with knowledge of consumer personal loan lending or risk capabilities


• Experience in performing analytics, strategy implementation and process management


• Strong analytical skills and an innovative approach to solving both practical and theoretical problems


• Intellectual curiosity, adaptability in a dynamic environment, and ability to reinvent processes and infrastructure relevant to a digital platform and digital consumer


• Ability to build working relationships, operate across cross-functional teams, and influence colleagues to lead change


• Ability to communicate and interact effectively across teams as well as with external partners, such as credit bureaus


• Enthusiastic, self-driven individual with proactive approach to learning, identifying emerging industry trends, and generating innovative solutions


Preferred qualifications, capabilities and skills

• Experience of how to perform data extraction, manipulation and analysis in a programming language is a plus (such as SQL, Python)


• Able to work effectively in agile environments, delivering value whilst managing and adapting quickly to fast paced change
  
  J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.