Corporate Communications and Engagement Manager

Would you like to be part of a team on a mission to make Kent and Medway a great place to live, where people lead longer, healthier and happier lives?NHS Kent and Medway's Communications and Engagement Team plays a pivotal role in supporting the integrated care board to achieve its vision.We also have a central co-ordination role in an integrated care system that has a population of 1.9million, making it one of the largest in England.

You'll need to enjoy working in a fast-paced, supportive environment and feel confident in your ability to hit the ground running, as well as have a proven track record in this field. No two days are ever the same.

This role is part of our corporate function to oversee, plan and deliver internal and external communications and engagement support that informs and involves our workforce and our external stakeholders, as well as helping people trust the NHS.

You'll be responsible for the development and management of our core channels for communications and engagement, such as our websites, intranet, social media platforms and digital newsletters.

This part of the team shares responsibility for stakeholder management with our projects section of the team and some event management., You'll be supporting development of the organisation's core narrative, key campaigns and handle proactive and reactive media. There is also some responsibility for employee engagement, brand management, strategy development, behaviour change, engagement advice and marketing.

• Supporting development and implementation of staff communications and engagement strategies and action plans


• Developing proactive media opportunities and handling reactive media inquiries.


• Providing strategic communication and engagement advice and support to make sure the ICB/ICS meet their statutory requirements


• Drafting and editing high-quality presentations and reports to support communications and engagement activities


• Designing high-quality surveys, questionnaires and other research tools to gather patient and carer experience


• Delivering a proactive and responsive engagement function to maintain and develop the ICB/ICS reputation


• Building effective relationships with key partners


• Promoting active use of patient experience and insight and evidence


• Championing the inclusion of staff as key audiences for communications and engagement project/plans being developed by other members of the directorate


• Supporting project management use of a range of software and meeting budgetary demands


• Clear communication with excellent writing, and presentation skills - constructing and delivering clear information/ instructions to staff and service users.
  
  Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.


We work with staff to agree objectives through regular supervision, annual appraisal, and access to training opportunities.