Coordinator, PCM

Your work will include being the customer contact for spare parts quotations, orders, deliveries and non - conformities. In this role you will act as a link between the customer and various departments involved in the spare parts delivery process.

As a Parts Coordinator - PCM, your work will focus on these responsibilities:

• Handle and coordinate quotes and orders according to working procedures, guidelines, and local requirements


• Ensure highest level of quality and response time for quotes and orders.


• Actively follow up quotes with customers before they expire and provide feedback to Sales team


• Actively follow-up the order book with the Sales team


• Maintain and develop knowledge of customer specific solutions and needs


• Follow up and communicate parts deliveries information accordingly in a timely manner to customers


• Liaise with Sales about the content and terms of the offerings


• Maintain and develop knowledge of customer specific solutions and needs
  
  Experience in customer service, both internal and external


• The ability to work as part of an effective team


• Effective presentation skills


• Excellent communication skills, fluency in the English language, both verbal and written


• Parts Coordination Management related experience would be considered advantageous.


• You will shine in this role, when you have sound organisation skills, cultural awareness and a desire to train and develop others.


Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other's growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of. Want to join the ride?, Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.