Contract Manager

An exciting opportunity has now arisen for a Contract Manager to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS.

Rydon Maintenance Ltd provides a range of hard facilities management and property maintenance services to a variety of clients, predominantly in the healthcare sector. Our experience has taken us across a variety of sensitive healthcare environments, including specialist mental healthcare facilities, community hospitals and rehabilitation units. Our expertise ranges from the construction of substantial community hospitals to our current provision of maintenance services to over 300 buildings for 20 Trusts.

Job Purpose

The successful candidate will take responsibility for the delivery of Hard FM Services (planned, preventative and responsive repairs) including health, safety, quality and performance across a number of NHS contracts in the South East (Essex, Surrey, Kent). These sites include a mixture of community health and LIFT health care facility centres.

Initially offered on a 12 month contract basis this is a varied role where you will be the point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled maintenance team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites.

Specific key duties include:

• Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide.


• Ensure contractual commitments are met in accordance with KPI s/SLA s


• Managing these contracts on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators.


• You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance.


• You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to.


• Identify and mitigate risk in all areas of contract and operational performance.


• Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings when nominated in accordance with the annual programme
  
  The preferred candidate will be an experienced contract manager with experience ideally gained with a maintenance contractor. Ideally, you will have managed services across a multi-site operation, with experience gained within a healthcare/NHS setting. However, we will also consider candidates with experience gained within a commercial maintenance environment (for example the maintenance of other public buildings).


You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon.

Candidates with experience of LIFT (Local Improvement Finance Trust) contract experience are especially encouraged to apply.


• A competitive starting salary.


• A car allowance of GBP5.472 per annum.


• 25 days holiday with the ability to increase up to 30 days.


• Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services.


• Company pension, life assurance, income protection and private medical.


• Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance, GymFlex and Cycle to work schemes.


• Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more


This is an excellent opportunity with onward development for you and the teams you lead, As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.