Content Manager

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
We're looking for a hands-on content manager to join our international marketing team. This role will lead the creation of marketing material and copy for different channels and teams, including writing assets from scratch and refreshing existing ones.
The day-to-day
As a content manager at RingCentral, each day is different. One day, you might be using RingCentral's latest research study to write a new blog series or eBook. The next day, you might be coming up with new creative ideas to support campaigns.
Here's a snapshot of what the content/audience manager will be up to:

• Produce marketing materials including blogs, landing pages, white papers, emails, outreach sequences, paid social copy and more.


• Work closely with the campaign managers to maintain content for international campaigns, map content in line with messaging and create content from scratch when needed.


• Be the person to give the wider team advice on tone of voice in line with messaging.


• Coordinate with internal stakeholders such as product marketing to supply updated content.


• Maintain a blog calendar to keep the local blog site/s fresh with RingCentral innovations, thought leadership and SEO driven pieces.


• Team up with our SEO specialist to make sure the content we deliver (especially on the blog) is optimised.


• Proofread and edit copy for the wider international marketing team and other departments when needed. For example, supporting our SEM specialist with copy and making sure it's all up to scratch.


• Support the team with the creation of customer success stories. This could be anything from running the interviews to writing up the story itself, and working with the web team on publication.


• Collaborate with the global social media manager to run organic social media for local markets. This includes maintaining a social calendar and writing copy for LinkedIn and X.


• Simplify localised messaging so that it is simple and clear language. No jargon.


• Support on event related copy when needed. For example, writing the description for roundtables or speaker sessions.


• Write the quarterly newsletter and carry out interviews for the international consultant program.


• Reporting on content and social results to the wider team. Analysing the results to see what should be replicated and what could be adapted to perform better.


• Managing external vendors and freelancers to help with the content creation


• Manage the allocated budget
  
  Proven experience in writing and content management (1 year or more).


• Exceptional eye for detail and experience of working according to style guide and/or tone of voice guidelines.


• Strong communication and interpersonal skills with the ability to work in a team as well as independently.


• Experience in B2B marketing. SaaS experience would be a plus.


• Some basic experience in design (not essential).


• Knowledge of SEO best practice (not essential).
  
  It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you are considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers., RingCentral's Marketing team uses data, strategy and creativity to share our story with the world-and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it. As part of the global leader in the Unified Communications space, you'll be supported with the resources to produce work that not only moves the needle, but moves markets.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP ) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What we offer:

• Comprehensive medical, dental, and life insurance


• Pension


• ESPP


• Paid time off and paid sick leave


• Paid maternity, paternity & parental leave


• Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace


• Employee Assistance Program (EAP) with counseling sessions available 24/7


• Free legal services that provide legal advice, document creation and estate planning


• Employee bonus referral program