Conference & Events Manager

Our Conference & Events Manager is responsible for the efficient and effective running of the hotels Conference & Events teams, with direct responsibility for maintaining the highest of standards to ensure guest expectation is consistently exceeded!

As a Conference & Events Manager, you will be ready to work weekdays & weekends in this fast paced and exciting environment. One day you might be doing a corporate meeting, a baby shower, a Christmas event or a wedding!

Your key accountabilities will be:

• Oversee the day to day operations of the department, ensuring a hands-on support is required for all key meetings, events and conference business - ensuring a 5 customer service at all times.


• Overall understanding of the departmental staffing structure, ensuring appropriate levels are maintained, including overseeing the labour costs ensuring this is controlled and in line with the staff rotas


• Review of all function sheets, food menus, room layouts and supplier information prior to the event taking place. Overall responsibility for the successful operation of all events, providing excellent experiences for our customers.


• Commitment to building, supporting, developing and coaching a dynamic workforce, getting the team up to an amazing standard.


• Develop a good working relationship with the Meetings & Events Sales team, attend pre and post event meetings to assist in the planning process to enhance the guest experience.
  
  Previous management experience of Conference & Events Operations for 2 or more years in a 4/5 property


• Can perform a variety of activities as needed, as a minimum; supervise a large-scale meeting, wedding or social event and host and supervise a service across all meal periods.


• Knowledge of appropriate M&E systems to support operational processes - Delphi (or equivalent), Micros Simphony (or relevant POS) and Quinyx
  
  An incredible opportunity at voco St David's Cardiff, for a Conference & Events Manager to join our Cardiff Bay 5-star hotel!


At voco, everyone's a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

Set on Cardiff Bay's waterfront, voco St David's Cardiff makes a bold statement, with its glass-fronted façade, private balconies, floor-to-ceiling windows, and coastal setting.

The Tir a Môr at voco St David's Cardiff is our eclectic restaurant and bar. Our bold flavours draw inspiration from world food cultures and blend perfectly with the best seasonal produce Wales has to offer.

The Spa, located in the hotel, offers just the place to unwind and has been voted one of the best spas in the UK. voco St David's Cardiff is a wonderful setting for meetings, conferences, weddings, and celebrations alike., At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.


• Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities!


• A competitive salary


• The voco St. David's Colleague experience stay - a 1-night complimentary stay, with two course dinner & breakfast, at the hotel following a successful probation period!


• Parking on-site


• Taxi subsidy for shifts starting/ending between 23:00-06:00


• Subsidised childcare support


• Medical Benefits & Life Insurance


• Meals whilst on duty


• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)


• We provide every employee company sick pay and life insurance


• Amazing discounts for our hotels and restaurants around the world


• Discounts from over 15,000 stores - all the way from retail to cinema


• Don't forget, bring your friends and take part in our generous 'Refer a Friend' programme!