Concierge

Night Concierge Homeless Services

Cavendish Lodge, Ipswich

£11.61 per hour

42 hours per week - 12 hour night shifts - working four night on and four nights off

Sanctuary Supported Living is delighted to be recruiting for a Night Concierge at Cavendish Lodge Homeless Services, Ipswich.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

The role of Night Concierge will include:

-Providing general assistance and responding to customer requests and queries efficiently
-Supporting the organisation of social events to encourage participation and involvement to ensure customer satisfaction
-Ensuring that the health and safety and security of the service is maintained to create a safe and secure environment
-Developing and delivering effective administrative procedures
-Completing concierge check lists, feeding back information and completing incident reports
-The role will involve lone working at night

Skills and experiences:

-A positive, can-do attitude
-Ability to work as part of a team and on own initiative
-Ability to hit the ground running and work under challenging circumstances
-Some experience of working with homelessness would be advantageous
-Basic health and safety knowledge
-Friendly and approachable attitude with the ability to communicate and engage with our customers, visitors and colleagues

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:

-At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays) pro rata
-A pension scheme with employer contributions
-A variety of online discounts and rewards from major retailers
-Health and well-being plans
-Life assurance
-Family friendly arrangements, including opportunities for flexible working
-Tax efficient savings through our Cycle to Work scheme
-A wide range of learning and development opportunities
-The full time equivalent for this role is 37.5 hours

Closing Date: 5 May 2024

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application
.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

A positive, can-do attitude
-Ability to work as part of a team and on own initiative
-Ability to hit the ground running and work under challenging circumstances
-Some experience of working with homelessness would be advantageous
-Basic health and safety knowledge
-Friendly and approachable attitude with the ability to communicate and engage with our customers, visitors and colleagues

Are you ready to be your best?

Sanctuary Supported Living is delighted to be recruiting for a Night Concierge at Cavendish Lodge Homeless Services, Ipswich.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits., Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you, Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

£11.61 per hour

42 hours per week - 12 hour night shifts - working four night on and four nights off, At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays) pro rata
-A pension scheme with employer contributions
-A variety of online discounts and rewards from major retailers
-Health and well-being plans
-Life assurance
-Family friendly arrangements, including opportunities for flexible working
-Tax efficient savings through our Cycle to Work scheme
-A wide range of learning and development opportunities
-The full time equivalent for this role is 37.5 hours