Compliance Monitoring Officer
Cabot Credit Management
Compliance Monitoring Officer
£37000
Cabot Credit Management, St Leonard's Street, Tonbridge and Malling
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 20 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 99afb16ec5a340abaa7e55a4d5874c9e
Full Job Description
- Monitoring and analysing operational functions, against relevant rules and regulations
- Identifying areas of improvement, to support our culture of continuous improvement
- Planning of monitoring activities, and designing the annual compliance monitoring plan
- Conducting comprehensive assessments of real customer journeys
- Writing reports to share with relevant stakeholders, identifying any issues or trends and making recommendations
- Delivering fully maintained work programmes
- Completing investigations on suspicious activity
Looking for your next Compliance Monitoring role? Want to work as part of a sociable and supportive team? Are you confident working to your own initiative? If you've answered yes, then you could be the right person to join our friendly compliance team in either our Kings Hill, or Hull office! - This is not a devleopment opportunity, you will need first hand compliance monitoring experience to be considered for this role., A basic understanding of Financial Conduct Authority (FCA) as a regulator
- Excellent analytical and problem solving skills
- Ability to communicate effectively at all levels within the business, both verbally and in writing
- Customer focused with ability to develop and maintain effective business relationships
- A proven track record of building and developing effective working relationships
- Previous experience in a conduct risk, compliance monitoring and / or call quality role
Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities. - At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK
Permanent full time contract - Hybrid working (Up to 2 days per week in office)
- Flexible working
- Competitive salary
- Fantastic bonus scheme
- Loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.
You will be responsible for completing end to end reviews to ensure our business is being compliant. You need to be confident in checking and challenging any risk you may identify at any point in the process, and ensure you are priotising your work effectively. To excel within this role, you will need to be adaptable, tenacious, and organised.