Community Transport Assistant

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their place of education, medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.,

• Apprenticeship learning opportunities for career development


• Monthly colleague recognition rewards


• Discounted high street benefits Welcome to Blue Light Card


• Access to our employee assistance programmes for wellbeing support


• Uniform provided


Other duties include:


• Assisting in the transportation SEND school children to their place of education.


• Building rapport by effectively communicating with Service users and their relatives/friends


• Responsible for lifting, securing and helping service users in and out of the service vehicles to insure their safety at all time.


• Assist with the handing over of service users to appropriate staff on arrival at treatment school, centres/hospital's or to family/friends at their homes.


• Assisting service users with challenging behaviour and/or mental health illnesses


• Ensuring that the Vehicles is kept safe, clean and tidy


To be considered, you will need to be:


• Committed to patient care


• An effective communicator and experience of communicating with others in what can often be emotional circumstances


• To be a calm, considerate, careful driver, with no more than three penalty points on your license


• Successful candidates will be required to pass a DVLA D4 Medical.


• To have a natural flair for team working and collaboration


• Be physically fit for patient handling and moving


• Pass an Enhanced DBS check (company funded)


• Be able to work flexible shifts


• Familiar with the local and surrounding area


Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values

Collaborative - We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile- We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable - We do what we say we will do, we take responsibility and we behave with integrity.
Empowered- We are confident and committed to taking responsibility to deliver the highest quality service.

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.