Community Paediatrics Triage Co-ordinator

The Women and Children's division are currently seeking a Triage Co-ordinator to join the team on a fixed-term, part-time basis. The successful candidate will play a crucial role in supporting the provision of exceptional patient care and ensuring a seamless patient pathway experience.

They will assist with providing support daily to the Gynaecology & Paediatric teams, supporting patients, clinical staff, and the Trust through the triage process of referrals., 1. Serve as the primary point of contact for patients throughout their hospital attendances within the designated care pathway.
2. Ensure high levels of patient care and satisfaction by being accessible, customer-focused, and knowledgeable in addressing patient inquiries and concerns.
3. Collaborate effectively with a multi-disciplinary team to provide administrative support and proactively manage patient pathways.
4. Coordinate appointments in a timely manner and facilitate the smooth progression of departmental treatments or diagnostics.
5. Maintain high standards of patient and clinician satisfaction by accurately executing the responsibilities of the role within specified timescales.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, wealso care for you.