Community Heart Failure Administrator (Newham University Hospital) | Barts Health NHS Trust

The post holder will play a key role in implementing a professional administrative support process for our Community Heart Failure nursing team. Actively improving processes and ensuring that these are adequate for the service needs. Ensuring the provision of an excellent administrative service is provided at all times. Key functions of this role:

• Implement and support the administrative processes associated with community clinics.


• Ensuring that 18-week access and other quality targets are met, to include daily / weekly RTT validation of all patients pathways


• Be a key contact in providing patients with access to healthcare professionals, information on appointments and assisting with other queries


• Provide an efficient and effective administrative service for the Community Heart Failure Nursing team


• To have sole responsibility in providing an effective administrative service with the support of the Line Manager


• Act on and resolve problems that arise on a day-to-day basis, escalating when necessary


• Undertake PA functions for the nursing team including organization of diaries, meetings and taking minutes


• Ensuring and implementing suitable cover


• Actioning G2 letters for the community and in house Heart Failure nurses
  
  Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.


The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.