Commissioning and Quality Support Officer x 3 Posts (37hpw, 30hpw and 25 hpw)

An exciting opportunity has arisen for a for Commissioning and Quality Assurance Support Officer to join or newly restructured Adult Commissioning and Quality Assurance Services.

The role will be to support a newly formed team to ensure our Adult social care commissioned services are developed in line with demand and are quality assured to high standard. The postholder will provide operational support to commissioning and quality assurance functions to include service reviews, stakeholder engagement, options appraisals, data collection and business cases.

You will support with the co-production of quality assurance approaches with Senior commissioning and quality officers., You will provide operational support day-to-day across the commissioning and quality assurance functions to support service delivery.

Establish effective, collaborative relations with providers and partners and be aware of any potential contractual implications.

Provide daily operational support for provider queries including those of a complex or potentially contentious nature in a way that is customer focussed and lends itself to positive outcomes.

Undertake pre-audit research and collate data to prepare for audits and identify trends.

You will be passionate in the delivery of high-quality services, enabling people to live better lives. You will embed systems and processes enabling our services to remain effective, responsive, safe, well-led and caring.

We are looking for a passionate, innovative professional and a real team player to join our team.

About Us: Adult Social Care is changing in South Tyneside. We are a forward-thinking Council that is developing innovative approaches to meet our challenges. Focusing on People, Place and Partnerships, this is a great time to join us. With our new Council Leadership, and a recent service review, we have a 5-year Vision and Strategy for Adult Social Care to help support the next stage of our journey. Working closely with all our partners our vision for the future is to see every person in South Tyneside with care and support needs "Living Better Lives", to fully utilise their strengths and assets, to remain safe and well; in the neighbourhoods and communities they call home.

Joining us at this time will ensure you are at the forefront of helping to develop and embed co-production and co-delivery, delivering new models of support. We remain fully committed to supporting our staff to grow and develop, and we will provide you with the opportunity to use your skills and learn new ones. Through the development of our Values and Behaviour Framework we will fully support staff to become Curious, Accountable, Responsive and Empowered (CARE).

The successful postholder will have an understanding of the Adult Social Care, excellent communication and organisation skills and who enjoys being part of a team and service where there is a positive and supportive culture.