Clinical Team Secretary

To carry out all aspects of clerical/administrative and reception support. Produce high quality reports within agreed deadlines, as required. To undertake office duties including diary management and message management, opening & distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries, production of documents and electronic filing, as well as general administration support services. To deal with requests and enquiries and forward them to the relevant team member. Facilitate meetings/investigations/disciplinaries including venue booking, refreshments, producing and circulating agendas, recording attendance and accurate minute taking. To be able to work flexibly and provide cover which may include the requirements to travel to different sites. To collect and maintain accurate team information with regards to training undertaken and any other database. To monitor and order stock and non-stock items, as required. Booking courses, accommodation and
travel requests, as and when required. To manage, update and maintain diary schedules, ensuring that conflicting and amended appointments are actioned appropriately. Responsible for ensuring that accurate work is completed within the time limits and standards set. To work effectively both independently and as a team member. Responsible for own Mandatory Training requirements. To ensure medical records are filed in line with Information Governance procedures. Resolve or signpost queries from patients, carers, internal departments and external agencies as appropriate. To ensure patient referrals are processed and to timely input, update, maintain information and resolve queries on the patient database. To ensure patient's notes are pulled, requested and tracked in a timely manner in preparation for the clinics and ensure any follow-ups/appointments are actioned. To undertake any other duties that would be a reasonable expectation of the role.