Clinical Service Manager

We are looking for an experienced Clinical Service Manager to join our lively and passionate mental health team; supporting veterans and reservists presenting with mental health problems, and their families. Some of our team have a personal connection to veteran's, either with a military background or holding a close relationship with someone who does.

As Clinical Service Manager your role will be across both clinical leadership and operational management. You will be a member of the leadership team, able to lead on workstreams which have a direct influence on the quality of clinical delivery.

We cover Kent, Surrey and Sussex and deliver assessments, support and psychological therapy within our Op Courage team. This post will be service wide covering all three areas, we encourage applicants based in any of the three counties.

We support veterans with a range of mental health needs ranging from anxiety and depression to complex PTSD.

Main duties of the job

• To provide highly specialist clinical practice within Op Courage South East working with the most complex presentations.



• To provide operational leadership (including Line Management) to members of the service.



• To provide clinical leadership and clinical supervision to the nursing staff within the service.



• To provide clinical leadership to other practitioners within the service as required and appropriate.



• To contribute to and assist in the development and co-ordination of effective audit and reporting tools for clinical supervision, practice and activity, within the service



• To support the delivery of highly specialist training and education and close partnership working with external educational providers.



• To contribute to the horizontal integration of veteran's mental health treatment with primary and community services., Provide a highly specialist clinical service in the treatment of veteran's mental health including initial assessments and managing an agreed caseload in accordance with Op Courage service performance guidelines and the Op Courage NHSE Service Specification.



• Provide evidence-based treatments based on a collaborative/ MDT formulation of the client's difficulties.



• Evaluate and review treatment at appropriate intervals using both clients' reports and validated standardised measurement tools.



• Ensure all clients receive appropriate follow-up.



• Provide clinical supervision to the nursing staff and student nurses to comply with professional standards.



• Provide a consultation service for other professionals in both primary and secondary care with regard to the suitability of referrals.



• Develop and deliver group interventions appropriate to client presentation.



• Take a leading role in the process of assessment and triage, including acting as a point of reference for junior staff regarding triage decisions.


COMMUNICATION AND RELATIONSHIPS:


• Maintain effective communications within and external to the Op Courage service, and across the partnership agencies and organisations.



• Contribute clinical leadership and specialist knowledge to the Op Courage referral management process and meetings.



• Provide clinical leadership within area team and/or area of specialist expertise to all clinical staff.



• Contribute to the regular service/ team business and clinical meetings.



• Develop and maintain effective communication and liaison with GPs/primary care/secondary care services and colleagues in Sussex Partnership NHS Foundation Trust and other relevant services across the South East.



• Represent and promote all aspects of the Op Courage service, both locally and regionally.
  
  Registered Nurse with current registration (mental health / LD/ Adult) appropriate to the job role.


• Degree/diploma level supplemented by specialist qualification, training, experience, courses to masters level equivalent relevant to the care group


• Evidence of post registration training in relevant service area


• Completion of Mentorship Course/ENB equivalent, Extensive post qualifying experience in relevant service area


• Able to manage a caseload of patients with complex mental health needs


• Comprehensive knowledge of interventions specific to service area


• Awareness of Trust policies and service specification


• Experience of working in a range of mental health settings.


• Capacity to work with different professions and disciplines.


• Ability to organise own caseload effectively, prioritising a complex range of tasks and responsibilities to meet agreed deadlines


• Ability to offer consultation and supervision to trainees and colleagues and non professional groups


• To provide evidence of a commitment to continuing professional developments as recommended by appropriate professional body, You must have appropriate UK professional registration.
  
  Our organisation is expanding and we're looking for people with the right values, skills and/or potential to join us. We need people with energy, expertise, enthusiasm to help us provide the very best possible specialist NHS mental health and learning disability care. This involves helping us achieve our strategy to improve the quality of life for the communities we serve through People, Prevention and Partnerships.


So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team., Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children's social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.