Client Director

Re Worldwide is looking for a Client Director to join the team on a 3 month fixed term contract. As the Client Director you are an ambassador for the business. On a daily basis, you'll lead relationships with our clients and internally. You'll be expected to demonstrate a strong point of view on all facets of the work - across strategy, design and implementation - and strive to create a positive and energetic environment that enables the team to make the best work.

This contract is set to start in July to the end of September. It will be a hybrid working, 3 days in office per week.

What you'll do:

Client:
Your role in inspiring and delivering the best possible client experience; one that wants them returning for more.

• Build and maintain strong relationships with all clients

+ Demonstrate a detailed understanding of their organisation, their business objectives and strategic goals for the year ahead
+ Lead the day-to-day running of the client engagements, managing workloads of your team and within the studio, demonstrating an assertiveness to manage client expectations and business requirements
+ A consummate professional and diplomatic client partner, willing to challenge clients on briefs when appropriate

People:
The part you play in leading and mentoring the talent within the team, agency and the broader group. The role you play in contributing to the team culture.

• Lead by example, creating a collaborative team environment amongst all employees, and building strong relationships with your direct team

+ Contributing in a way that supports an inclusive culture which embraces diversity of thought.
+ Possessing good judgment, integrity, empathy with people, drive and enthusiasm

Partner:
The role you play in building strong and enduring relationships with our clients and partners in the M&C Saatchi Group

• Become a trusted partner to your day-to-day clients and teams internally

+ Act as the point person for our research and trend tools, building relationships with partners and helping to keep the team abreast of latest features

Profit:
Entrepreneurial and commercial thinking. Your accountability for actively helping our agency make money; organically and through new business and new offerings.

• Robust and timely management of financial admin including tracking profitability of active projects and project revenue forecasting

+ Assertiveness in flagging any job issues to the Business Director / Managing Director
+ Collaboratively working with the Leadership team to spot new revenue opportunities


• Strong experience within brand and digital


• Proven track record of managing and growing client relationships, understanding client needs, and ensuring satisfaction.


• Strategic mindset to identify client challenges, diagnose issues, and develop mutually beneficial solutions.


• Experience leading and mentoring cross-functional teams in a collaborative and inclusive culture.


• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, internal teams, and external partners.


• Proven ability to manage multiple projects, deliver high-quality work within agreed timelines and budgets, and drive revenue growth through new business opportunities.
  
  We're Re, a global brand-led design and experience business and part of the M&C Saatchi Group. We create brands that connect with culture, customers and colleagues. We help our partners develop a story they can tell, tools they can use, and experiences that engage people in their world. We're a team of design thinkers and makers across the UK, Australia and the UAE.


About M&C Saatchi Group

M&C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media. Headquartered in London, operations span 23 countries with major hubs in the UK, Europe, US, Middle East & Africa, Asia and Australia. M&C Saatchi Group's two principles, Diversity of Thought and Brutal Simplicity of Thought, guide how they build teams and solve problems.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).