Claims Administrator

Job PurposeTo work as part of an investigation team within the Civil Litigation Unit and be responsible for effective and efficient administrative processes.

To administer, process and monitor all claims Public Liability, Employer Liability, Police Road Traffic Accident claims made against the Chief Constable.

Also Employment Tribunals and Coroners Inquests. To reduce harm to the reputation and financial burden on the force. Safeguarding the Force budget by dealing with matters in a timely manner to avoid excessive costs.

To provide procedural advice, guidance and research to support to the investigation teams.Knowledge & ExperienceThe post-holder will be expected to develop a specialist knowledge of certain sections of Police and Criminal Evidence Act, Criminal Law, Civil Law and Police Procedures and Practice in order to undertake the role.

An ability to interpret Force Policies is essential and an understanding of operational frontline policing would be desirable, such as the use of incapacitant spray and batons to put claims into context.

Desirable skills also include a good working knowledge of the Microsoft Office suite of applications and a commitment to develop personal skills to interrogate relevant force databases, in order to utilise them to undertake the role.

Research skills and ability to make sense of complicated issues and analyse information to provide support to the Head of Civil LitigationMust be highly motivated and committed to achieving demanding personal and professional goals.

Working with the team to meet objectives, deadlines and workloads displaying excellent organisational skills and flexibility to ensure an effective service is provided.

Effective and professional report writing skills to ensure a professional product is produced.Excellent interpersonal skills to deal with various internal and external customers.

Post holder must be diplomatic, confident and assertive and be able to work with the very minimum of supervision.Knowledge of Civil Litigation processes, rules and law in order to ensure compliance.

Civil Claims Administrator : Legal ServicesFull TimePermanentGrade C - £24,921 - £27,351Merseyside Police Headquarters, Rose Hill.

Merseyside PoliceMerseyside Police is a dynamic, challenging, and rewarding place to work : we take pride in everything we do.

The best performing urban Force as graded by HMICFRS to date, our strategy is simply to put the communities of Merseyside first.

We have a strong focus on continuous improvement in the areas we're passionate about : ending Violence Against Women and Girls;

tackling Serious Organised Crime and County Lines; strengthening our approach to Diversity and Inclusion; building trust and confidence through Community Engagement.

We're a friendly employer who prides itself in staff investment and wellbeing. Our rewards package includes everything you would expect from any large, forward-thinking employer, such as salary, annual leave, family friendly policies, and local government pension scheme.

Working for Merseyside Police though, you'll also get the privilege of additional benefits that are unique to our organisation in the form of access to many discount schemes and networks.