Civil Enforcement Officer

Horsham District Council is looking for a Civil Enforcement Officer to join our highly successful Parking Services team.

As Civil Enforcement Officer you will play an important role in keeping our roads safe and ensuring that efficient traffic flows are maintained across Horsham District. You will take care of car parking provisions, enforce parking zones, provide school safety patrols and manage the technology that helps keep our streets free-flowing and our economy thriving. Patrols are both on foot and mobile, working closely with communities to deliver a high-quality service.

The role of a Civil Enforcement Officer is a challenging but rewarding role and is suitable for those with enthusiasm for community engagement and a genuine passion for improving the neighbourhoods in which they work. This role is ideal for those who wish to develop their skills for a career in Parking Services or to obtain relevant experience for careers in other enforcement roles, such as the police service.

You will liaise closely with other agencies and council departments to provide holistic solutions to problems in our neighbourhoods. The role provides variety, builds upon a strong teamwork ethic and can deliver job satisfaction and fulfilment. We will support you every step of the way and can provide opportunities for you to develop yourself and reach your true potential.

The role operates on a shift basis working 5 days over the 7-day week including evenings, weekends and Bank Holidays. Rosters include two Saturdays and one Sunday per month. You will be required to work in all weather conditions and undertake a significant amount of walking, clocking up around 10 miles each day.

To succeed as Civil Enforcement Officer, you must hold a current manual driving licence for a minimum of 2 years (vehicles are provided). You will enjoy working with people, be friendly, polite, and willing to offer support, advice and assistance to colleagues and customers. Good numeracy and literacy skills are required, together with good observation and accuracy abilities. Basic computer skills would be an advantage, as you will be using a hand-held device daily.

To undertake the role, you will need a level 2 qualification; this is something that we are willing to provide to the right candidate. A full uniform will be provided including footwear, along with all essential equipment as required., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.

We encourage and support our employees to have a healthy work life balance by offering 28 days' (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.

We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary.

To support employees' professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).