Change Manager | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

Join our team at Northumbria Healthcare Foundation Trust as a Change Manager within Digital Services! This is an exciting opportunity to shape our digital transformation journey, where our Change Manager plays a crucial role in revolutionising working practices and patient care. Our Change Managers work alongside Project Managers on our 'electronic patient record' that joins together new and existing care systems and enable faster clinical decision-making. Using knowledge of Change Management tools and techniques, the Change Manager will drive change adoption and overcome resistance. We are seeking a proactive individual with strong communication and influencing skills to ensure project success and stakeholder engagement. If you believe that you meet the criteria above and are looking to face some extraordinary challenges in the one of the largest NHS Trusts in the country, we would be delighted to hear from you.

Key areas of achievement for the post holder would include:

• Leading or supporting Digital Services Transformation projects across the Trust.


• Working closely with project teams to develop, define and shape change, integrating change management and ensure successful delivery and adoption of large-scale change.


• Promoting a digital culture across the Trust.


• Creating and implementing change management plans that maximise employee adoption and minimise resistance.


• Working closely with others to establish effective networks to communicate change and using motivational skills to encourage collaborative working.


• To role model compassionate and inclusive leadership to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables, and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.


We manage three major locality hospitals at North Tyneside, Wansbeck, and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients. You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well, it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before
submitting your application.

The Change Manager is a key role within the Trust, ensuring the smooth planning and implementation of digital transformation that affect service users. Collaborating closely with the Project Manager, they are responsible for devising and executing change management strategies to secure employee adoption and minimise resistance across various projects vital to the Trust's strategic aims.

The change manager will be a coach for senior leaders and executives in helping them fulfil the role of change sponsor. The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. Moreover, they assist project teams in seamlessly integrating change management activities into their plans.

Effective execution of these responsibilities requires adept planning, clear communication, motivational leadership, and effective critical thinking skills. Leveraging their experience in successfully delivering complex changes to meet objectives and in a fast-paced environment is paramount.

Key responsibilities include:

• Apply a structured change management methodology and lead change management activities.


• Support communication and key messages about the change.


• Assess the change impact by conducting impact analyses, assess change readiness and identify key stakeholders.


• Support training the design and delivery of training programs.


• Identify, analyse, and prepare risk mitigation tactics.


• Identify and manage anticipated resistance.


• Consult and coach project teams.


• Coordinate efforts with other specialists.


• Integrate change management activities into project plan.


• Evaluate and ensure user readiness.


• Manage stakeholders.


• Track and report issues.


• Define, measure, and monitor benefits and success metrics.
  
  Disability Confident

About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.