Change Manager

Join our team at Northumbria Healthcare Foundation Trust as a Change Manager within Digital Services! This is an exciting opportunity to shape our digital transformation journey, where our Change Manager plays a crucial role in revolutionising working practices and patient care. Our Change Managers work alongside Project Managers on our 'electronic patient record' that joins together new and existing care systems and enable faster clinical decision-making. Using knowledge of Change Management tools and techniques, the Change Manager will drive change adoption and overcome resistance. We are seeking a proactive individual with strong communication and influencing skills to ensure project success and stakeholder engagement. If you believe that you meet the criteria above and are looking to face some extraordinary challenges in the one of the largest NHS Trusts in the country, we would be delighted to hear from you., Key areas of achievement for the post holder would include:
+ Leading or supporting Digital Services Transformation projects across the Trust.
+ Working closely with project teams to develop, define and shape change, integrating change management and ensure successful delivery and adoption of large-scale change.
+ Promoting a digital culture across the Trust.
+ Creating and implementing change management plans that maximise employee adoption and minimise resistance.
+ Working closely with others to establish effective networks to communicate change and using motivational skills to encourage collaborative working.
+ To role model compassionate and inclusive leadership to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables, and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries., The Change Manager is a key role within the Trust, ensuring the smooth planning and implementation of digital transformation that affect service users. Collaborating closely with the Project Manager, they are responsible for devising and executing change management strategies to secure employee adoption and minimise resistance across various projects vital to the Trust's strategic aims.
The change manager will be a coach for senior leaders and executives in helping them fulfil the role of change sponsor. The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. Moreover, they assist project teams in seamlessly integrating change management activities into their plans.
Effective execution of these responsibilities requires adept planning, clear communication, motivational leadership, and effective critical thinking skills. Leveraging their experience in successfully delivering complex changes to meet objectives and in a fast-paced environment is paramount.
Key responsibilities include:
+ Apply a structured change management methodology and lead change management activities.
+ Support communication and key messages about the change.
+ Assess the change impact by conducting impact analyses, assess change readiness and identify key stakeholders.
+ Support training the design and delivery of training programs.
+ Identify, analyse, and prepare risk mitigation tactics.
+ Identify and manage anticipated resistance.
+ Consult and coach project teams.
+ Coordinate efforts with other specialists.
+ Integrate change management activities into project plan.
+ Evaluate and ensure user readiness.
+ Manage stakeholders.
+ Track and report issues.
+ Define, measure, and monitor benefits and success metrics.
Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.
We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.
If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on option 2.
Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.
Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before joining our fantastic trust!
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post, you are agreeing to Northumbria Healthcare NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system.
Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!
What the Northumbria Way means for you:
+ Extensive staff health and well-being programme including access to our specialist Wellbeing Hub
+ Support and connection through a variety of Staff Network groups
+ A range of flexible working opportunities
+ Generous annual leave and pension scheme
+ Access to lease car and home electronics scheme (qualifying criteria applies)
+ Opportunities to improve your professional development through our vast training programmes
+ On-site nursery places via salary sacrifice
+ Access to savings scheme via salary sacrifice with Northumberland Community Bank
We are proud to be one of the country's top performing NHS trusts - rated 'outstanding' overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people's homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.
We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid-19 pandemic and have recently launched our Community Promise - a pledge to make a real impact not just in healthcare but on the wider factors that affect people's lives, such as education, employment and the economy.
If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.