CEX Darlington is looking for an Assistant Manager!

WHAT YOU'LL LOVE TO DO

As our Assistant Store Manager, you will be primarily working to maximise sales and profit by ensuring the efficient and effective management of all sales and operational areas.

Your responsibilities will include:

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Recruit, train and appraise staff

Make full use of Google's online tools and our own bespoke EPOS/tools

Exceed your targets and bring fresh ideas to the business.

Managing and motivating your team to increase sales and ensure efficiency

Managing stock levels and making key decisions about stock control

Analyse sales figures and forecasting future sales

Analyse and interpret trends to facilitate planning

Use EPOS/AIO to record sales figures, for data analysis and forward planning

Participating in the hiring process of new employees including interviewing and training new employees

Conducting appraisals and performance reviews, as well as providing or organising training and development

Resolving conflicts between staff members

Ensuring standards for quality and customer service are met

Resolving and ensuring compliance with health and safety legislation and security issues

Responding to customer complaints and comments

Attending and chairing meetings

Updating colleagues on business performance, new initiatives and other pertinent issues

Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues

Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing

Responds to customer issues in a professional manner

Assists in housekeeping standards